What is your shipping policy?

We are excited to offer free shipping for orders over $250. Otherwise, standard shipping is $15 flat rate within Canada

Unfortunately at this time, we do not ship to the USA.
What is the delivery time?
Our delivery within Canada is 3-5 business days.
Can I pick up my order instead?
Yes! Save the cost of shipping and help us reduce our carbon footprint by picking up at our head office located at  #108 - 11500 Bridgeport Rd. Richmond, BC V6X 1T2 CANADA.
What is your return policy like?
We are happy to offer free returns within 14 days of when the item was purchased. We ask that the items be unopened, unused, and be returned in their original packaging in a re-sellable state. Products will be refunded to the original payment method excluding the shipping fee.
Do you do exchanges?
We will happily exchange products for up to 30 days from the date of purchase. Items must be unopened, undamaged, unused and still in the original packaging in a re-sellable state.
However, we reserve the right to refuse returns or exchanges on items that are not in a presentable or re-sellable state.
Satisfaction guaranteed
We want to make sure that our customers are satisfied with our products and we stand behind our high quality guarantee. If you have any further questions, concerns or issues with any purchases, please feel free to contact us at info@westcoastadhesives.ca and we will strive to find the right solution for you.